Privacy Policy
This Privacy Policy explains how SellingPoint ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our mobile application and website (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you register, we collect your name, email address, and password.
- Profile Information: Phone number, delivery addresses, and profile photo (optional).
- Order Information: Products purchased, payment status, delivery details, and order history.
- Device Information: Device type, operating system, app version, and unique device identifiers.
- Usage Data: Pages viewed, products browsed, search queries, and interactions within the app.
- Payment Information: We do not store card details. Payments are processed securely by Paystack.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process and deliver your orders
- Send order confirmations, shipping updates, and customer service communications
- Send promotional offers and new product announcements (you may opt out at any time)
- Improve our app, website, and product catalogue
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Delivery Partners: To fulfil and deliver your orders.
- Payment Processors: Paystack processes all payments securely.
- Cloud Service Providers: For hosting, data storage, and app infrastructure.
- Legal Authorities: When required by law or to protect our rights.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time by visiting our Data Deletion page or emailing us at the address below.
5. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and secure payment processing via Paystack. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
7. Children's Privacy
Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the Service after changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SellingPoint
Email: bulamabukar10906@gmail.com
Website: https://sellingpointshop.com